Team Ops: Guiding Principles¶
Shared Reality¶
- SSoT
- Publicy by default
- Collaboration guidelines
- Low-context communication
- Shared values
- Inclusivity
- Informal communication
Everyone contributes¶
While everyone can contribute, everyone is not required to contribute.
- Asynchronous workflows
- Give agency (by default!)
- Agency as the antidote to micromanagement
- Directly responsible individual
- DRIs should be empowered to escalate to unblock
- Push decisions to the lowest possible level
- Well-managed meetings
- if it can happen async, it should
- Key review meetings
- Short toes
- Speak up
- Be comfortable with feedback
- Don't fear conflict
Decision Velocity¶
- Bias for action
- "I will" instead of "should I?"
- Boring solutions
- Disagree, commit and disagree
git disagree && git commit && git disagree
- Stable counterparts
- Collaboration is not consensus
- Asynchronous Innovation
- Strong opinions, weakly held
- Is that an opinion or a decision?
Stable counterparts enhance cross-functional execution without the downsides of a matrix organization.
acting through an agreed-upon structure actually accelerates work rather than stifling it.
Innovation as a linear process¶
- idea
- discussion
- implementation
- execution
Measurement Clarity¶
- Iteration
- Definition of done
- Prioritize due dates over scope
- Transparent measurements
- Measure results, not hours
- Transparent feedback
- Cadence