CMOC Templates

Used to document frequent messages posted on status page.

Investigating

We are currently investigating issues with <COMPONENT>. More details about this incident can be found in gitlab.com/gitlab-com/gl-infra/production/-/issues/<NUMBER>.

No Updates Message

No material updates at this time - our investigation is ongoing. <workaround-or-somewhat-important-message-here>. More details can be found in gitlab.com/gitlab-com/gl-infra/production/-/issues/<NUMBER>.

Identified

We've identified cause of the issue and are working on resolving it. <workaround-if-possible-here>. More details can be found in gitlab.com/gitlab-com/gl-infra/production/-/issues/<NUMBER>.

no update

No current updates at this time. <workaround-or-somewhat-important-message-here>. More details can be found in gitlab.com/gitlab-com/gl-infra/production/-/issues/<NUMBER>.

Monitoring

We have applied a fix and are now monitoring <component> for 1 hour before marking as resolved. More details can be found in gitlab.com/gitlab-com/gl-infra/production/-/issues/<NUMBER>.

Resolved

This incident has been resolved and <component> is now operational. More information can be found in gitlab.com/gitlab-com/gl-infra/production/-/issues/<NUMBER>.

See CMOC for info on when to use these.